PRIVACY POLICY

Shop Active Grow

Last updated: December 2024

INTRODUCTION

This Privacy Policy describes how www.shopactivegrow.com (the “Site” or “we”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

CONTACT

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us:

Email: info@shopactivegrow.com

Phone: +1 (438) 466-1732

Address: Ottawa, Ontario, Canada

COLLECTING PERSONAL INFORMATION

When you visit our Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information.”

Understanding E-commerce Privacy Policy

Purpose of collection: To load the Site accurately for you and to perform analytics on Site usage to optimize our Site.

Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Disclosure for a business purpose: Shared with our payment processor and e-commerce platform.

Personal Information collected:

•       Web browser version

•       IP address

•       Time zone

•       Cookie information

•       Sites or products you view

•       Search terms

•       How you interact with the Site

Order Information

Purpose of collection:

•       To provide products or services to you

•       To process your payment information

•       To arrange for shipping

•       To provide you with invoices and/or order confirmations

•       To communicate with you

•       To screen our orders for potential risk or fraud

•       To provide you with information or advertising relating to our products or services, when in line with the preferences you have shared with us

Source of collection: Collected from you.

Disclosure for a business purpose: Shared with our payment processors and shipping partners.

Personal Information collected:

•       Name

•       Billing address

•       Shipping address

•       Payment information (including credit card numbers)

•       Email address

•       Phone number

MINORS

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

•       We use e-commerce platforms to power our online store

•       We use payment processing services to handle transactions

•       We use shipping services to deliver your orders

We may also share your Personal Information to:

•       Comply with applicable laws and regulations

•       Respond to a subpoena, search warrant, or other lawful request for information we receive

•       Otherwise protect our rights

BEHAVIORAL ADVERTISING

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

•       We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

•       We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners

YOUR RIGHTS

Depending on your location, you may have certain rights regarding your Personal Information, including:

•       The right to access the Personal Information we hold about you

•       The right to request correction of inaccurate Personal Information

•       The right to request erasure of your Personal Information

•       The right to object to our processing of your Personal Information

•       The right to data portability

To exercise these rights, please contact us at shopactivegrow@gmail.com.

COOKIES

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use several different cookies, including functional, performance, and advertising cookies.

You can manage your cookie preferences through your browser settings.

SECURITY

We take reasonable steps to protect your Personal Information from loss, theft, misuse, and unauthorized access.

CHANGES

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT INFORMATION

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

Email: info@shopactivegrow.com

Phone: +1 (438) 466-1732

Address: Ottawa, Ontario, Canada

Shop Active Grow - Your privacy matters to us

 

Collection and Use of Personal Data

 

 

The e-commerce privacy policy is essential to inform customers about the collection and use of their personal data. E-commerce sites gather information such as name, address, email, and purchasing preferences to ensure personalized service. This data is used solely for order management, customer support, and improving the user experience. Transparency in this approach strengthens user trust in the site. Thus, every visitor is clearly informed about how their information is processed and secured.

 

 

Security Measures Implemented

 

 

To protect collected data, the e-commerce privacy policy details the security measures adopted. This includes the use of SSL encryption protocols, firewalls, and intrusion detection systems. These methods ensure that customers' personal information remains confidential and protected against unauthorized access. By adhering to these standards, e-commerce sites demonstrate their commitment to data protection in accordance with current regulations, such as GDPR.

 

 

User Rights and Data Management

 

 

An e-commerce privacy policy also specifies users' rights regarding their personal data. Every customer can access their information, rectify it, request its deletion, or object to its processing. Furthermore, clear instructions are provided to exercise these rights via a dedicated contact. This approach ensures total control over data, while fostering a relationship of trust. By adhering to these principles, e-commerce sites are part of an ethical and transparent approach towards their customers.